We hunched around Clare’s laptop while Trina on speaker phone guided us through the steps of posting a blog… “Look for the button that says ____ on the upper left…”
Su and Melissa demolished a large bag of BBQ potato chips in the process. And some candy.
Our brains needed it!
“I just think that machines don’t work around me.” -Amy Schumer, Mom Computer Therapy
We were in start-up and didn’t really know how to communicate what our business was or what kind of look we wanted… it just had to get… DONE.
Which it was – cobbled together out of existing photographs and using modified templates – it was the best we could do for where and what we were at the time.
Except that having a great website IS a basic.
As our business evolved – many upgrades were made in remodeling house and garden – and the website stayed behind. It was meh… OK but it increasingly didn’t reflect who and what we are now.
When we first took over the Dungeness Barn House it was filled with Victorian antiques and for many years was the owners’ full-time home.
Anyone who visited the Barn House felt the love and devotion that had been given to it from the very beginning of its renovation from a barn to home back in the 1950’s, which was reflected in their five-star reviews.
We are the third “generation” of owners to care for the property and barn house. Now it was Clare’s turn to put her own style to work and create a signature business that reflects our life style and intentions.
Rustic modern with a hint of edginess. Comfortable and eclectic – where masculine and feminine elements were balanced. We wanted to give our guests the feeling that they are not visiting our home but that we are here to share what we do. We live in the 200′ square apartment above the garage next to the Dungeness Barn House.
Our website continued to gather dust – it worked “well enough” with basic information and people could find us. We handled all of the bookings and reservations by hand so we didn’t think that it was hurting us.
Except it was.
Bookings that could have happened with a few convenient clicks of the button by a customer became an involved process of phone calls back and forth.
So… taking a deep breath – we decided to make the plunge and hired a web designer – Trina Packard. Someone who could “get” what we do and modernize it and make it reflection of our business NOW.
“I want for these doilies to be an expression of that love… that we have for our guests…” Portlandia Bed and Breakfast – The Doily Shoppe